SERVICES: Sports teams bring in specialty players when needed - a designated hitter, in baseball, for example.

Smart businesses operate the same way. One big advantage they have over sports teams is they only pay to play, not to sit. Perhaps the play you need is in the financial performance area. You are concerned about the bottom-line and want to create some options. Knowing what overhead can be trimmed, and what products, services, or customers are contributing is essential information to make the most effective decisions.

Alternatively, you may be looking to smooth out operational problems . That could be inefficient computer systems that make life more difficult, not less. A system upgrade can do a lot for little cost. That’s a great way to improve morale and generate productivity gains.

You might be in need of a training course for your staff or your customers. Talk to me whatever play you need. I’m a good sport.